Current vacancies are publicized in several ways. Employment information is available on our website. Jobs are posted on bulletin boards in each of the buildings and jobs may also typically be advertised in the Ponca City News, Stillwater NewsPress and/or Native American newspapers.
**PLEASE NOTE:The tribal programs are currently not hiring, however, our lending companies are looking for several Lending Specialists. Applicants DO NOT need to complete a job application for lending positions. Resumes for the position of Lending Specialist should be sent to firstname.lastname@example.org **
Lending Specialist with American Web Loan
American Web Loan is hiring customer-focused individuals for its Red Rock location. We offer great pay and benefits in a casual atmosphere.
Essential Duties and Responsibilities include the following:
- Handle all correspondence with customers using confidence and courtesy while building professional rapport.
- Verify accuracy of all information provided on online application.
- Approves or rejects loan application, or requests additional information.
- Effectively communicate the Terms and Conditions of the loan to the customer in a timely fashion.
- Maintain the highest quality standards with minimum supervision.
- Maintain database on new and existing customers.
- Responsible for making outbound calls and receiving inbound calls.
- Process online applications for small loans.
- Understands the need to escalate customer calls when appropriate.
- Responsible for verifying the customer’s loan application via the phone.
- Handle all correspondence with customers using confidence, courtesy and professionalism to support the department’s vision of a customer centric call center.
- Responsible for exceeding quality and productivity goals.
- Other duties may be assigned.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Resumes can be sent to Staci Neuenschwander, Corporate Recruiter, at email@example.com .